What Trainers Haven’t Told You So Far, Part IV. Time Management. Image. Communication.

Welcome!

I continue today a series of articles organized in a table-like manner, starting from my own experiences:

  • As a participant in instruction/training sessions held by others;
  • As a consultant in training-related issues;
  • As a trainer

I have divided these” manifestations of sincerity” into 5 main categories, which I am presenting during this series:

  1. The value of what you learn
  2. The learning experience itself
  3. The applicability of what you learn
  4. Time management and the image which has convinced you
  5. Communication with the non-formal education provider.

Have fun reading it and sharing it!

What trainers, supervisors, instructors, and facilitators HAVEN’T told you so far, but most of them are likely to think.

What I, as a facilitator/trainer, haven’t told you so far

IV. On time management and the image that has convinced you

When I say, “let’s shorten the breaks,” people understand that we go home sooner. It’s the weekend, what’s wrong with you? Do you want to sit here and learn all day long? What a nasty activity!

People usually come to my seminars earlier and leave later. In the end, the participants want more. The opposite hasn’t really happened to me, even though some of my seminars can be more intellectually challenging. The effects compensate for the efforts.

The duration of the course that is posted on my website also includes breaks, including lunch breaks. Actually, that is not the time I provide services, but it looks good to have more there so that you would be under the impression that I work more.

In the presentation of my seminars, it is specified how many hours the working time takes and the related time span (for instance, 8 h stretched over the 11 hours, breaks included).

I have not held all the events that I announced in the past. However, you don’t know that, so my image is untainted. Actually, last weekend I was playing CounterStrike because I didn’t have enough participants for the seminar, but you won’t know that from my Facebook wall stream.

I do not deliver all the seminars I announce and don’t keep strict track of those I organize. However, the announced seminars are held in over half of the cases. If not, then I wait for a certain number of participants to sign up to be able to keep them. In other cases, I have had numerous participants in a short timeframe.

V. On the communication with me

It is not a good idea to contradict me because it is not nice, and moreover, you might ask me something that I don’t know, and I don’t want to admit it. You came to learn from me, right? So if you chose me, you have to put up with me.

If you disagree with me or have a better idea, come forward and share it! I encourage my participants to ask me questions I don’t have an answer to because I also continue to learn from them. Some memorizing techniques that I teach now are picked up by students! If you contradict me in a justified manner, then the next edition of the seminar can be improved. Of course, I may not agree with you, but from different views, I or you or somebody else in the room may take what is suitable for each.

I ask for your feedback so that you would feel better about expressing yourself. I throw away the papers containing criticism and only keep the statements reading that I am a genius. Do you really want to be in the minority? Moreover, who knows? If you catch me in a bad mood, I won’t even give you your diploma, or I will tell you to your boss!

For me, balanced feedback is made up of negative and positive aspects. I don’t mind criticism itself but criticism with no justification. If something bothered you, maybe I managed to improve or explain that. All feedback is kept, both written and electronic. I have hundreds of feedback from clients.

Even though I have studied a lot, I have certifications and completed training courses, I don’t issue certificates, and I don’t make much of diplomas. The attendance ones that I give to those who necessarily insist on having a colored piece of paper don’t have any value that could be acknowledged by somebody else. I consider that the main reason you participate in my seminars is to implement what you learn.

In my family and the other positions I hold, I must follow other people’s rules and do what others impose on me. Now that you have come to my seminar, I won’t tell you that this is the only place on Earth where I can set my own rules. You should already have known that when you signed the invoice! So keep your mouth shut!

Usually, in my experience, people come to me, so I design/recommend rules for them to follow. This happened because I was dissatisfied with not finding functional systems on what I wanted, so I often had to create them myself. My rules lead to my client’s success, but each implements what, how, and how much they want.

If I tell you you are a disaster, you may come to me for consultancy. If I tell you that you are great, you will probably attend a seminar. Let me study your profile! What’s your financial status?

My feedback is offered to those who ask for it and is usually specific. I’d rather focus on the suitable instruments and the most convenient solutions for each client.

(keep reading ↓)

What Trainers Haven’t Told You So Far, part I. The Value of What You Learn. (28.06.2019)

What Trainers Haven’t Told You So Far, Part II. The Learning Experience  (8.7.2019)

What Trainers Haven’t Told You So Far, Part III. The Applicability of What You Learn. (22.7.2019)

Marcus Victor Grant worked as a personal and professional development trainer between 2005-2018

Copyright © Marcus Victor Grant 2016-present Translation by Cristiana Brezeanu of the article”Ce nu ți-au spus până acum trainerii, partea IV. Organizarea timpului. Imagine. Comunicare“  published initially in Romanian at the 11th of July 2016 on Discerne. Copyright © Marcus Victor Grant, all rights reserved. 

The materials on this blog are subject to this disclaimer.

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